• Ready for dispatch in 2~5 days
• Tracking number will be available in 7 days after shipment
• Order cancellation is acceptable within 24 hours of placing order
  

For China customers: When ships to China Mainland, Macau (SAR) and Hong Kong (SAR), please provide your name and shipping address in Chinese. When ships to Taiwan, please provide your name and shipping address in Chinese and your ID card number (or passport number of you are foreigner) in the order notes. More detailed shipping information please see here.

For Korea customers: Please provide your name and shipping address in Korean. Your tax ID (P+12 digits), phone number (010+8 digits) are required and must belongs to the same recipient.

For Brazil, Chile, Colombia, Turkey, Indonesia customers: Please provide the recipient’s tax ID or CPF, CNP, VAT, passport ID and EOR.

You can check Shipping Policy for more information.

Lofree offers a 1-year limited warranty on all Lofree products. The Limited Warranty Period starts from the date of purchase. If there is any issue, please contact us via support@lofree.co